Our security team is dedicated to ensuring the security and confidentiality of your personal data.
Security is nevertheless everyone's business and there a couple of measures you can take on your side to help us secure your account.
- Use one password per website and service
Using the same password for each service you use means, that if one of those services experiences a security breach, the security of your data on all services can be compromised.
We know that it can be hard to remember all passwords, so you should consider using a free password manager such as Passpack. They specialize in password management and encryption, so that's a good and secure solution for not forgetting.
- Change your password regularly
Updating your password on a regular basis means that if your password is compromised, you reduce the chances of it being used to gain access to your account.
- Choose a strong password
Always make sure to use a password containing simultaneously small and capital letters, digits and special characters. Never use real words in the password. It's a pretty common thing for hackers to use dictionary attacks.
- Keep your operating system and anti-virus software up to date
The more recent, the safer. Those softwares are often updated by their creators to make sure they can protect you from new viruses and malware.
- Log out when using your account on a public device
Whether you listen to Jamendo on a public computer at school, in your local library, in an airport or any device that doesn't belong to you, make sure to always log out when you quit.
If you don't know how to update your password, it's really easy.
Hi there, it seems when I like an artist or create a playlist these sometimes don't stay, do you know why or have any suggestions?
Thank you, Jake
I have the same problems still. :( Nothing has changed for over a two years. Jamendo seems to have this problem somewhere and has no intention of fixing it
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